Is the Department of Labor Considering a Revision to the Domestic Service Exemption for Home Health Care Aides?

We live in a time of change. Last summer fifteen United States senators wrote an open letter to Secretary of Labor Hilda Solis to urge the U.S. Department of Labor ("DOL") to repeal the Domestic Service exemption from the minimum wage and overtime requirements of the ("FLSA") for home health care workers. Secretary Solis has expressed support for the effort to review this exemption, with a view toward closing this "loophole." Citing a $9 an hour industry-wide average wage, the senators argued in favor of extending federal overtime requirements to "thousands of low-wage workers, primarily women, who are doing difficult, dangerous, yet extremely important work." Furthering public debate on the subject, the New York Times on January 28 ran an editorial in support of eliminating the Domestic Service exemption for home care aides.

The Domestic Service Exemption

Under current federal regulations, home health care aides who assist the elderly and infirm are exempt from the minimum wage and overtime requirements of the FLSA pursuant to 29 U.S.C. Section 213(a)(15) (exempting "any employee employed on a casual basis in domestic service employment to provide babysitting services or any employee employed in domestic service employment to provide companionship services for individuals who (because of age or infirmity) are unable to care for themselves (as such terms are defined and delimited by regulations of the Secretary)"). In 2007 the United States Supreme Court upheld the current Department of Labor regulation allowing this exemption against a strong legal challenge from organized labor. Long Island Care at Home, Ltd. v. Coke, 551 U.S. 158 (2007).

The exemption applies to all workers in domestic service who provide companionship services for individuals unable to care for themselves due to either physical or mental infirmity. Domestic service is work performed within the residence of the family using the services. Companionship services are those that provide fellowship, care and protection to the elderly and infirm. 29 C.F.R. § 552.109(a). Home health care workers, whether employed directly by the family or by an employer or agency other than the household using their services, are currently exempt from the FLSA

Some state laws have already narrowed the federal exemption. Pennsylvania, for example, exempts only home health care aides employed directly by a family for work performed within their home, excluding from the exemption workers employed by a placement agency. New York requires the payment of time-and-one-half the minimum wage for overtime hours worked. Wherever a state law provides greater protection to employees than the FLSA, the state law prevails over federal law.

Potential Effects

Eliminating or modifying this federal exemption may increase the burden to working families who want to care for their loved ones at home. A change in the Domestic Service exemption may also have significant consequences for employers who provide home health care workers to families. Employers of home health aids often conduct background checks and provide training to workers before they arrive in the home to offer care for a family’s loved ones. There is an ever present danger that if costs of home care become prohibitive, economics will operate to push the elderly and infirm out of the home into nursing homes, or other institutionalized setting.

We will continue to monitor and post developments on this significant issue.

Is The Job So Easy a Caveman Could Do It?

In a decision dated January 5, 2010 the D.C. Circuit raised that question in a case involving the administrative exemption in a Fair Labor Standards Act class action.  Jerome Robinson-Smith v. Geico, case number 08-7146, and Christine Lindsay et. al. v. Geico, case number 08-7147, in the U.S. Court of Appeals for the District of Columbia Circuit.

Stating the District Court had no occasion to decide whether the job of a GEICO auto damage adjuster is so easy a caveman could do it, (referring to GEICO’s well known ad campaign in a light hearted footnote) the appellate court held that GEICO satisfied its burden of proof that its employees performed exempt administrative duties. The appellate court reversed the district court’s summary judgment for plaintiffs, and in a lengthy and well reasoned decision, upheld the exempt classification. Reversing the lower court, the appellate court directed judgment be entered for the employer.

Exemptions to the FLSA are generally narrowly construed. The administrative exemption applies only to employees paid on a salary basis of at least $455 a week whose “primary duty consists of …the performance of office or non-manual work directly related to management policies or general business operations of his employer…which includes work requiring the exercise of discretion and independent judgment with respect to matters of significance.” 29 C.F.R. 541.200 et. seq. The court noted the question of whether an employee comes within an FLSA exemption is a question of law, and the appellate court reviewed de novo the district court’s grant of summary judgment to the plaintiffs.

Plaintiffs did not dispute that they were paid the requisite salary and performed non-manual work directly related to GEICO’s business operation. However the plaintiffs argued, and the district court found, that the amount of discretion they exercised was “insufficient” for exemption because the vast majority of their work consisted of using their training and skills to assess the value of the damage to customers’ vehicles in accordance with the employer’s directions, “limited in scope by both the information and standards contained in the computer software and the guidelines and limits on negotiating authority laid out by GEICO”.

The appellate court found that although the parties disputed how much discretion the plaintiffs exercised, there was no dispute that plaintiffs work “includes some discretion” to perform their duties. The court then held that because it was undisputed that the plaintiffs’ job “includes” work requiring the exercise of discretion and independent judgment, the employer had met its burden of proof, and directed the district court to enter judgment for the employer.

The court, citing decisions from “sister” circuits finding auto damage adjusters exempt from overtime requirements by virtue of the administrative exemption, held that the defining regulation merely required the employees’ primary duty to “include” discretion and independent judgment, but does not specify how frequently the discretion must be exercised. The court held that because it was undisputed that the plaintiff exercised “some discretion and independent judgment during the course of his job” the employer had satisfied the final test to support the exempt classification.

What Does This Mean?  

How broadly will the D. C. Circuit’s analysis of the auto damage adjusters’ duties be applied to other employment circumstances?  Because each worker’s classification of exemption depends upon a detailed factual analysis, and employers are required to bear the burden to prove an exemption is applicable, employers should proceed cautiously before reaching a determination that their employees satisfy all the criteria necessary for exemption. The court noted that in this case GEICO had re-classified their auto damage adjusters as non-exempt during the course of the litigation to limit further exposure in the event the exempt classification was not upheld.

As many employers have learned to their sorrow, the question of properly applying FLSA exemptions is not so easy even a cave man could do it.

Douglas Weiner served for many years as Senior Trial Attorney, United States Department of Labor, New York Regional Solicitor’s Office, before joining EpsteinBeckerGreen. He now counsels and defends employers in wage hour matters. 

The Onuses of Bonuses: Issues to Consider for Employers

A bonus is “something given or paid in addition to what is usual or expected” according to The American Heritage® Dictionary of the English Language. The Columbia Encyclopedia informs us that the “wage incentive was designed during the late 19th century not only to increase production but to reward the more skillful and more energetic workers.” In other words, a bonus is a premium paid above and beyond standard compensation to reward high-achieving employees and to encourage them to continue such achievement with the company in the future.

All too often, however, despite employment policies explicitly stating otherwise, many employees have come to view year-end bonuses as a usual and expected part of their compensation, viz., an entitlement rather than, well, a bonus. The issue of determining year-end bonuses carries important employment law implications under the Fair Labor Standards Act (“FLSA”), state wage laws, as well as the laws against discrimination and the common law. This may be particularly true for employers whose employees, rightly or wrongly, have come to look at “bonuses” as part of their standard compensation.

The FLSA

The FLSA requires an employer to take certain types of bonuses into account when determining a non-exempt employee’s “regular rate of pay” which, in turn, is used to calculate an employee’s overtime pay. For overtime purposes, the FLSA distinguishes between discretionary and non-discretionary bonuses. Truly discretionary bonuses are not part of a non-exempt employee's “regular rate of pay”, and therefore do not impact the overtime compensation due them. On the other hand, non-discretionary bonus payments must be included in the overtime calculation for all non-exempt employees working more than 40 hours in any workweek covered by the bonus.

In general, application of the following factors will determine whether or not a bonus is part of a non-exempt employee's “regular rate of pay” for purposes of the FLSA:

•   Is the payment a productivity bonus? Productivity bonuses based on performance or used to encourage productivity are counted as earnings, and must be included in the employee’s regular rate of pay.

•   Is the payment discretionary? Discretionary bonuses are usually not considered part of an employee’s regular rate of pay.

•   Is the payment contractually required? Bonuses paid pursuant to contract are included in the regular rate of pay because such bonuses are not “discretionary.”

•   Is it a special occasion bonus such that it is in the nature of a gift made at Christmas time or other special occasion?  Such a bonus would be excluded from the regular rate calculation so long as it is actually a gift or nature of a gift. Caveat: If the payment is so substantial that it can be assumed that employees consider it a part of the wages for which they work, the bonus cannot be considered to be in the nature of a gift.

•   Was the bonus announced in advance? If a bonus is announced in advance, the announcement could be considered a promise to pay, which might increase the likelihood of the bonus being included in the regular rate of pay for FLSA overtime calculations.

New York State Labor Law

Regardless of FLSA issues, employers are obligated under various state labor laws to pay the earned wages for all employees (and in New York "executives" are deemed to be employees covered under the statute). In New York, it is often litigated whether a bonus is considered a wage under New York’s Labor Law (defining wages as “earnings of an employee for labor or services rendered, regardless of whether the amount of earnings is determined on a time, piece, commission or other basis”) and thus must be paid unconditionally as remuneration for the employee’s labor.  

New York courts hold that a bonus plan is excluded from the Labor Law’s definition of wages if: (1) payment of the bonus was “entirely discretionary”, and (2) payment was not predicated on the employee’s “own personal productivity” but “solely upon his employer’s financial success.” Where a bonus fails to constitute a wage under the statute, any forfeiture of bonus as a result of the employee’s termination of employment, will not be deemed a violation of New York Labor Law. The same has been applied to equity-based bonus compensation plans, which were unvested, deferred, and dependent on the firm’s “overall success” and not simply on the employee’s “personal productivity”, and held to be outside the scope of statutory wages.

Common Law and Statutory Claims

Outside of unique instances where the terms of a bonus plan are expressed as “contractual” or based on a specific formula (e.g., linked to individual targets achieved), bonus plans are otherwise likely to be “discretionary”. As a general rule, an employee has no legally enforceable right to receive bonus compensation, or a specific sum as a bonus, if the incentive plan is discretionary. However, employers still need to be aware of potential claims under contract and discrimination laws arising from the payment or non-payment of bonuses.

Being cognizant of whether a bonus determination implicates discriminatory treatment proscribed by such statutes as Title VII of the Civil Rights Act of 1964, the Equal Pay Act, the Age Discrimination in Employment Act (ADEA), the Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), and their state and local counterparts, therefore, should be an important component of the process.  Although typically a claim may involve female employees performing substantially equal work as male employees but purportedly receiving lower bonus awards, claims may also arise where the employer prorates a bonus because of absences or decreased productivity due to protected leave of absence. In order to avoid any discrimination claims with respect to bonuses, employers should:

•   Base employee bonuses on objective business criteria such as productivity or pre-set performance standards. Employers who wish to prorate an employee’s bonus due to his or her absences or decreased productivity would be prudent to clearly describe the specific productivity standards upon which the bonus is based.

•   Document the reasons supporting a person’s discretionary bonus and ensure that it is consistent with that employee’s performance evaluations.

•   Provide discrimination avoidance training for those supervisors and managers who are involved in the bonus-determination process.

•  The employer should review any bonus award plan to see if there were any unintended discriminatory effects (such as African American employees receiving less than Caucasian employees or female employees receiving less than male employees) and take the necessary steps to review the process and either rectify any disparities or revise the system to avoid these effects the following year.

You've probably observed somewhat of a tension after reading the above: For FLSA purposes, the greater the unfettered discretion, the greater likelihood the bonus will be excludable from the regular rate of pay. However, for Title VII purposes, the greater the unfettered discretion, the greater the potential for being accused of discriminatory intent (e.g., because of less reliance on objective benchmarks). Employers should weigh the costs/benefits and determine how important it is for the company to exclude bonus payments from the regular rate of pay for non-exempt employees.

Various decisions by the courts and arbitrators have also determined that an employer must exercise its discretion in good faith and on reasonable grounds. If an employee meets his bonus criteria an employer should be prepared to establish reasonable grounds for not paying the bonus if it is to show that it has exercised its discretion in good faith. An employee may also try to assert a claim under an “implied” contract theory if the employer has by custom and practice paid bonuses to other employees who have similarly performed over the year. Although past practices alone do not imply an agreement to continue such practices indefinitely into the future, this type of claim is common in the financial services industry where some employees attempt to argue that their year-end bonuses comprise an integral component of their annual compensation.

Even where the employer retains absolute discretion, it is always good practice to be able to support a decision to withhold a bonus based on rational and legitimate business reasons. As with the potential for discrimination claims, such claims can be avoided by reinforcing the discretionary nature of the bonus (making it clear in all written bonus documents), attaching certain criteria to receipt of a bonus (such as continued employment) and basing these decisions on objective business standards such as employee and employer performance.

Considerations for Employers

During this recession involving personnel and labor expense reduction, employers should be aware of the ways in which current and former employees may seek to recover bonus compensation even where the employer had expressly retained a discretionary policy. At the outset, the company should review what, if any, contractual obligations it has under employment agreements and workplace policies, if applicable. If the company has retained and exercised a discretionary policy, employers should nevertheless be able to articulate an objective and reasonable decision, while also being cognizant of employment laws concerning wage, hour, discrimination, and potential common law claims. 

* I would like to thank my EBG colleague, Doug Weiner, Esq., who formerly served as Senior Trial Attorney for the New York Regional Solicitor's Office of the U.S. Department of Labor, for his keen insight and invaluable contributions to this blogpost.