Lessons Learned from the Shirley Sherrod Incident
The recent termination of Shirley Sherrod from her position as the U.S. Department of Agriculture's (USDA) director of Rural Development for the state of Georgia was indeed a “teachable moment” for employment law practitioners and employers and harkens back to mind a famous line in Oscar Wilde's The Importance of Being Earnest: “The truth is rarely pure and never simple. Modern life would be very tedious if it were either, and modern literature a complete impossibility.”
In a 24/7 information hungry society, indeed, the truth is rarely pure and never simple. And although modern life might be tedious and modern news impossible if the truth were either, acting on incomplete and/or inaccurate information can result in a regrettably poor personnel decision and in some jurisdictions and under some circumstances claims of wrongful termination, discrimination, and possible violations of state laws protecting lawful off duty conduct such as New York Labor Law 201-d, as well as federal laws concerning union activity and/or otherwise protected concerted activity. In Ms. Sherrod’s case, on the same day that incomplete and out-of-context video footage of a speech given by her was posted on the internet by “blogging sources”, the Secretary of Agriculture (and White House staff according to Ms. Sherrod) reacted by compelling Ms. Sherrod's resignation. Just two days later, apparently after reviewing the full speech in context, Ms. Sherrod was reinstated to her position with public apologies issued by the USDA and White House.
The Shirley Sherrod incident highlights the importance of making personnel decisions based upon reasonably complete and credible sources of information. Incomplete information and false implications can spread instantaneously – and relentlessly --- with the click of a mouse through employee e-mail, blogs, and social media outlets where truth and context are either eviscerated or blurred. Very quickly, a truth that was once pure and simple suddenly becomes corrupted and complex.
For example, mere gossip and rumor about whether an employee is a victim of harassment (or for that matter the harasser) can quickly take a life of its own on group e-mail chains and/or social media commentary despite there being no shred of truth to the story whatsoever. Such situations can also arise when confronting incomplete information about employee loyalty, theft of property or trade secrets, competition/solicitation, outside recreational and political activities, and work performance. In harassment cases, reviewing the allegedly “harassing” e-mails in a vacuum without regard to the complete e-mail string bringing context to the conversation will not likely lead to very sound decision-making with respect to possible discipline and remediation of the situation. Indeed, the competence and adequacy of a fact investigation may also become an issue during ensuing litigation, as assertion of the Faragher/Ellerth affirmative defense will require proof that the employer exercised reasonable care to prevent and correct any sexually harassing behavior, and the plaintiff employee unreasonably failed to take advantage of the preventive or corrective opportunities provided by the employer.
Thus, recognizing that the truth is rarely pure and never simple should be the first step when acting on information from other sources. Making reasonable efforts toward objectively neutral fact finding will therefore be essential for maintaining a civil workplace and mitigating legal risk.